Shipping Policy

Policy updated on August 24, 2026

To set expectations, This policy covers physical products ordered through our store and explains processing, transit, tracking, and delivery issue handling.

Processing and transit

During routine handling, orders are normally prepared in about 1–2 business days, and estimated carrier transit is about 3–5 business days after dispatch. These timeframes are estimates rather than guarantees.

If something goes wrong, any free-shipping offer or shipping charge is the amount shown during checkout for the order, destination, and items selected.

Customer details and tracking

For an efficient review, customers must provide an accurate delivery address, email address, and telephone number. A requested correction may not be possible after fulfillment has begun.

As part of this policy, tracking updates are supplied when the carrier makes them available. Tracking events can take time to appear after a label is created.

Delays and delivery problems

In summary, a delayed, lost, marked-delivered, or damaged shipment should be reported with the order number, checkout email, tracking number, and any useful photographs of the parcel or item. Carrier investigation time can affect resolution.

To set expectations, delivery availability may be limited by destination, item size, carrier service, legal restrictions, or checkout eligibility. Shipping questions should include the order number and destination details.